Altamonte Springs, Florida

Booking and front-desk automation in Altamonte Springs

The plazas along 436 are full of businesses where one person answers the phone, books the appointment, takes the payment and types it all in again afterwards. We take the typing out — using the booking tool, the calendar and the card reader you already pay for.

Or just call — (407) 737-9933. Cyrus or Tristan picks up, in English or in French.

First automated process, from

$690

Scoped, written down and priced before anyone starts building.


An assistant on your site, from

$590

Plus $39/mo to keep it running. Answers questions and takes bookings after you have gone home.

Where the day actually goes

Not one big problem. Twenty small ones, all landing on the same desk, all of them interrupting whoever is standing in front of a customer.

Morning

Three voicemails asking for the same opening hours, two asking to move an appointment. Each one is a call back, a look at the calendar, and a note somewhere so it is not forgotten.

Midday

A walk-in while the phone is ringing. One of them waits. Whichever one waits, that is the one you may not see again.

Afternoon

Tomorrow's reminders, typed one by one. The booking tool knows who is coming. It just does not tell anybody.

Closing

Today's takings re-keyed into the accounting package from the card reader's report, because the two have never been introduced.

After hours

Someone visits the website at 9pm, cannot find out whether you can fit them in on Saturday, and books with whoever answers first.

Do it on your own numbers before you talk to us. Count the reminders you send by hand in a week and multiply by the two minutes each one really takes, interruption included. We write that calculation down for your business on the first call, and if it does not justify a build we tell you.

What we build for businesses here

Retail, services and small franchises get the same five or six problems. These are the fixes, roughly in the order we would suggest buying them.

Booking that writes to your calendar

A customer picks a real slot from your real availability, at 9pm if that is when they are looking. It lands in the calendar your staff already open every morning.

Reminders and no-show chasing

Text or email, on the schedule your no-show problem actually needs. Moves and cancellations update the calendar, and the freed slot can be offered to someone waiting.

An assistant for the repeat questions

Hours, parking, what you charge, whether you take a particular insurance — answered from your own documents, in English or French, without the phone ringing.

Forms that file themselves

New customer details, a service request, an intake form. It arrives as a record in your system with the attachments in the right folder — not as an email to re-type.

Payment to paperwork

The card reader takes the money, the receipt goes out, the books update. One of those three currently happens by hand at closing time.

A website that books, not just describes

Custom built rather than assembled from a theme, and live in 24 hours — the clock starting the moment we have your content and you have approved the layout.

Most of that list is task automation. The assistant is explained on the AI page, and the site is the 24-hour build. Each one is scoped and priced there.

You are already paying for most of this

The usual advice is to throw it all out and buy one big platform. That is expensive, it takes months, and your staff hate it. We would rather connect what you have and leave the retraining out of it.

Your booking or scheduling tool stays

Google Workspace or Outlook stays

QuickBooks stays

Square, Stripe or your card reader stays

The spreadsheet everyone actually uses stays

Franchise software you are required to run stays

Some tools have no proper way to connect to them. When yours is one of those, you hear it on the first call and in writing — not after the invoice.

Who we build for

Small agencies and small operators — the kind who want a decision made this month, not taken to a board. Ordered here by how much of their day is front desk.

Clinics & practices

Scheduling, intake forms and follow-ups that run themselves.

The heaviest front desk of the six. Booking, reminders and intake are the whole day.

Trades & field work

Quotes, jobs, work orders and invoices that stop being re-typed.

A van-based crew with no front desk at all — the phone is the front desk.

Finance & insurance

Client intake, documents, signatures and reminders, handled properly.

Appointments, documents and signatures, all of it chased by one person.

Apartment rental & sales

Applications, leases, renewals and tenant requests without the inbox.

A leasing office fielding showings, applications and maintenance calls at once.

Real estate

Listings, viewings, offers and the paperwork that follows them.

Viewings booked around six people's calendars instead of one.

Car rental

Bookings, contracts, deposits and fleet availability in one place.

A counter where availability and the contract have to agree, every time.

Not on the list? The industry matters less than the shape of the chore. If you can describe it click by click, it can usually be automated.

How it works, and what it costs

Four steps. You know the price and the plan before anyone builds anything.

1

A free call, and we map the chore

30 minutes · free · no obligation

You walk us through a booking as it happens today — which tab, which screen, who retypes what. We are writing down steps so we can count them, not selling.

2

A written plan with a fixed price

Back to you within 2 business days

One page: how it runs now, how it would run, the hours it takes off the desk on your own numbers, and the price. If the arithmetic does not work, we say so.

3

We build it, and test on copies

Typically 1 to 2 weeks for a first process

Your live bookings are not touched during the build. You see it working before it is switched on.

4

A supervised week, then it is yours

5 working days, watched daily

It runs on real customers while we check every result and handle the exceptions. Then training, written notes, and the accounts stay in your name.

Automation

Per process

from $690

Running and changes from $149/mo, optional.

Customer assistant

Answers from your documents

from $590

Plus $39/mo to keep it running.

Custom website

Built, not themed

from $1,200

Care plan from $69/mo, optional.

Business hub

When two locations need one screen

from $2,900

Plus $190/mo.

Starting prices, published. Third-party subscriptions stay billed to you directly, at your rate, in your name — we do not mark them up and we do not resell them.

You can see what we are doing

Every project runs through a client portal. Each update the team makes shows up there, so you are not emailing to ask whether anything happened this week. And you can ask for a change at any point in the project — not only at the end, when changes are expensive.

Updates as they happen

Posted when the work is done, not summarised in a monthly report.

Changes on request

Ask in the portal whenever you want something different. It gets answered there, in writing.

Two names, not a queue

Cyrus and Tristan. The people who answer are the people building it.

See the portal — it is the same system our clients use.

We come to Altamonte Springs

We are Orlando based and travel across Central Florida for anything physical: servers, cabling, phone systems, workstations. Altamonte Springs is a short drive, so a site visit is a normal part of the job rather than a special request.

And we work remotely anywhere in the US

Automation, websites, assistants and hubs are built remotely because there is nothing physical to install. If your second location is in another state, that changes nothing about how we work with it.

English and French

Both founders speak both. Calls, documents, the site itself and the assistant that answers your customers can all run in either language — which matters more in Florida than most people outside it expect.

Altamonte Springs is one of the towns in our Central Florida service area. There are pages for Winter Park and Orlando as well, if your second location is down the road.

Straight answers

Do you actually come out to Altamonte Springs, or is this all remote?

We come out. Cyrus and Tristan are based in Orlando and Altamonte Springs is a short drive, so anything physical happens on site: the counter machine that will not print, the cabling, the phones, a new workstation for a second reception desk. The build work — automation, a site, an assistant — is done remotely because there is nothing to see in a room, and we work that way with businesses anywhere in the US. Which of the two you get is decided by the job, not by a travel policy.

We already pay for a booking system. Do we have to drop it?

No, and we would usually tell you not to. Most retail and service businesses on the corridor are already paying for a booking tool, a card reader, a calendar and an accounting package that between them do the job — they just do not talk to each other, so a person sits in the middle re-typing. We connect what you have. If a tool genuinely has no way to connect to it we say so on the first call, before you have paid anything.

What does it cost to start?

A first automated process starts at $690, an assistant that answers your customers starts at $590, and a custom website starts at $1,200. Those are starting prices, not estimates you will be argued out of later: your exact figure is written down and agreed before anyone starts building. Monthly support is optional and you can stop it without losing what we built.

We have two locations. Does that change anything?

It usually makes the case stronger, because two front desks means the same chore twice and two sets of numbers to reconcile at the end of the week. Bookings can land in the right calendar for the right location, reminders can go out under the right name, and the weekly summary can arrive split by site. If you run a franchise and the brand dictates some of your software, we build around it rather than against it.

How long before the booking flow is actually live?

A first process is typically one to two weeks of building, then a week where it runs on real work while we watch every result and fix the exceptions your business has. So roughly three weeks from the first call to the point where nobody at the front desk is doing that job by hand. The dates are in the written plan before you commit to anything.

What is the one job you would hand over first?

Tell us and we will map it, count what it costs you now, and come back with a plan and a fixed price in writing. If it is not worth building, we will tell you that instead.

Serving Altamonte Springs and Central Florida on site · remote across the US · support@cyrusmanagementgroup.com · Built by Cyrus and Tristan