IT Support

IT that works, set up by someone you can reach.

Network, Wi-Fi, workstations, printers, phones, accounts and backups. We come on site in the Orlando area and help remotely everywhere else in the U.S. — with the scope and response times written in your quote.

(407) 737-9933

Who it is for

For offices that have no IT person.

A small office

From a few computers to about twenty. The base price covers up to 3 users; each extra user adds $69 a month.

A team in Orlando or Central Florida

Remote help, plus scheduled on-site time when something needs hands: a printer, a switch, a new workstation.

A team elsewhere in the U.S.

Remote only: accounts, e-mail, devices and troubleshooting by remote session.

A French-speaking business owner

Your IT set up, explained and supported in French or in English.

What we do

On site in Orlando, remote across the U.S.

On site — Orlando & Central Florida

  • Server installation and configuration
  • Workstation setup, from unboxing to ready-to-use
  • Printers and scanners connected to your network
  • VoIP phone systems
  • Network, routers, switches and Wi-Fi coverage
  • Cabling and setup for a new office (you buy the equipment, on our advice)
Price a one-off network job from $149 · no sign-up

Remote — anywhere in the U.S.

  • Microsoft 365 and Google Workspace: accounts, e-mail, sharing
  • New employee setup and departures
  • Troubleshooting by remote session
  • Backups checked, updates applied, access reviewed
  • Advice before you buy equipment or software

Good to know

Clear commitments, written down.

Remote help desk from $207/month for up to 3 users, then $69/month per extra user. This price assumes a 12-month agreement with onboarding included (onboarding is billed if you end it in the first year). Month to month, onboarding is a one-off fee from $590. On-site time, servers and extras are priced in the estimator. Your written quote confirms the equipment covered, when we are available and how quickly we respond.

Get an instant estimate from $207/mo · no sign-up

In detail

What the monthly price covers, and what it does not.

Included in the price

  • Remote help during business hours, response times written in your agreement
  • Monitoring, updates and managed antivirus (EDR) on every computer
  • Microsoft 365 / Google Workspace accounts, e-mail and sharing
  • New employee setup and departures
  • Backups checked and access reviewed
  • A named person to call, not a queue

Billed separately

  • Hardware and software licences (Microsoft 365, antivirus upgrades, backup storage)
  • Projects such as a new office, a network or a migration: see Network & security
  • On-site time beyond your plan, billed by the hour
  • 24/7 or after-hours availability

Options, each at its own price

How many people use a computer for work?

Additional userPriced per user: the base price covers the first 3. More than 20 people: we quote.
+ $69/mo

Do you need us on site?

Remote onlyOn-site visits billed by the hour when needed
Included
Remote + on siteUp to 2 hours on site a month, scheduled with priority
+ $199/mo
Remote + more on-site timeUp to 4 hours on site a month, scheduled with priority
+ $349/mo

Servers or network storage (NAS)

ServerMonitored, patched, backups checked.
+ $119/mo

Extras

Firewall and Wi-Fi monitoringAlerts, firmware updates, configuration backed up
+ $49/mo
Quarterly IT reviewWhat to replace, what to renew, a budget for the year ahead
+ $99/mo

Agreement

12 months, onboarding includedMonitoring, security baseline and documentation set up at no charge. End it within the first 12 months and the $590 onboarding fee is billed.
Included
Month to monthOne-off onboarding fee (teams up to 6 people; larger teams confirmed in the quote)
+ $590

The same figures as the estimator. Prices in USD, before applicable taxes.

Get an instant estimate from $207/mo · no sign-up

How it works

From your request to a working setup.

  1. 01

    Your request

    The problem or the project, the number of users and your city.

  2. 02

    Assessment

    A short call, and a visit or a remote session if needed.

  3. 03

    Written quote

    The work, the price, the schedule and the support terms.

  4. 04

    Work & follow-up

    We do the work, explain it, and stay reachable as agreed.

What we need from you

  • The number of people who use a computer for work, and your city.
  • What you run on: Microsoft 365 or Google Workspace, your servers or network storage.
  • Admin access to the accounts and devices we will look after.
  • One contact person on your side.

More detail: Help Desk · Network & Security · IT Consulting

Before you ask for a quote

Questions worth settling first

How much does IT support cost for a small office?

Remote help desk starts at $207 a month for up to 3 users, then $69 per extra user. This price assumes a 12-month agreement with onboarding included. Month to month, onboarding is a one-off fee from $590.

Do you come on site?

Yes, in Orlando and Central Florida, as an option: scheduled on-site time adds $199 a month. Everywhere else in the United States, support is remote.

Are you available 24/7?

No. Help is available during business hours, with the response times written in your agreement. We do not offer unlimited support or after-hours availability.

What is covered every month?

Remote help, monitoring, updates and managed antivirus on every computer, your Microsoft 365 or Google Workspace accounts, new employee setup and departures, and backups checked.

What is billed separately?

Hardware and software licences, on-site time beyond your plan, and projects such as a new office, a network or a migration.

How long does it take to get started?

About 10 working days to onboard your team.

Can we work in French?

Yes. Cyrus and the team work in English and in French.

Tell us about your setup.

Two short steps, and you receive a written quote with the price, the deliverables and the timeline.

(407) 737-9933

In English or French. With Cyrus, in Orlando.